Coming up

2025 Themes

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Learn how to
Get more out of your people
Learn how to
Get more out of your tech
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2-minute tips
How to improve efficiency and productivity
Learn how to
Engage your customers online
Learn how to
Delight your customers in person
2-minute tips
How to engage and delight customers
Focus topic
What owners and managers need to know about finance
Focus topic
What every employee needs to know about finance
Focus topic
The why and how of automation and tech adoption
Focus topic
How to implement new tech in your business
Focus topic
Integrations – Tech that works together
Focus topic
Improving teamwork using tech
Program Overview

12 Months of free Experiences

Cybersecurity for Hospo

Upskill in your own time with a series of short videos highlighting what hospitality businesses need to know about keeping their systems safe and customer data secure.

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Do more with what you have

Quick, low-cost ways to get more done with existing resources. Explore how to get more out of your people, more out of your tech platforms, and 2-minute tips to improve efficiency and productivity.

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Get more from your customer base

Engage and delight your customers wherever they are. Learn from experts how to engage your customers online, how to delight your customers in person, and 2-minute tips to get more value from your existing customer base.

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Money metrics and profit

Get quick tips and practical steps for business owners and managers to improve margins and profitability. Experts break down the key metrics and things that every employee should know about finances.

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Automation and tech adoption

Embrace tech as a way to solve problems. Get value for money out of new technology, learn what trends are happening in hospo tech and what's worth adopting, and get actionable steps to introduce new apps to your business and teams.

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Tech and teamwork

Tech works best when it works together with other tech, and with your team's ways of working. Learn about integrating different tech apps and data for a seamless customer experience. See how tools can improve teamwork, and improve your business culture and processes.

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Hospo Summit recap

Catch up on last year's star-studded kick-off Innovation Summit, designed to ignite forward-thinking conversations and actionable insights. Panel discussions and hands-on workshops focus on uncovering and driving strategic innovation for hospitality. Engage with industry leaders, share and tackle pressing industry challenges, and learn how to implement impactful initiatives to build business and industry resilience. All recorded and ready for you to view in the Ignite Hospo Workspace.

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Ignite Hospo Year 2?

What other themes do you want to explore to address the biggest challenges in Hospitality? Who do you want to hear from? What will move the needle for you and your business? Let us know!

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Catch up On-Demand

See the full sessions, 5-minute snippets, and 2-minute tips captured during Ignite Hospo live sessions -- all on-demand, in your own time, on Paddl's Ignite Hospo Workspace. Regsitration is free.

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Explore and Engage

Join next-generation talent, industry leaders, government representatives, and business innovators to tackle pressing challenges within the hospitality industry.

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Explore and Engage

Explore on-demand activities and check-in to see exciting mothly experiences! Dive in anytime to keep learning, stay up-to-date, and discover new hospitality insights.

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Customer Excellence

Join the Customer track to elevate your customer service standards and improve guest satisfaction. Participate in interactive sessions on effective feedback mechanisms, personalised guest experiences, and loyalty programs.

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Discover much more in our full Program.

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Program
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