Program Overview

12 Months of free Experiences

Kick off Summit (Online)

Ignite Hospitality launches with the Innovation Summit, designed to ignite forward-thinking conversations and actionable insights. Panel discussions and hands-on workshops focus on uncovering and driving strategic innovation for hospitality. Engage with industry leaders, share and tackle pressing industry challenges, and learn how to implement impactful initiatives to build business and industry resilience.

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On Demand Upskilling

Explore on-demand activities and check-in to see exciting mothly experiences! Dive in anytime to keep learning, stay up-to-date, and discover new hospitality insights.

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Time Back

Value your time? So do we. Focus on optimising time management, streamlining operations, and implementing efficiency-driven solutions to help businesses reduce costs, improve financial stability, and reclaim valuable time.

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Explore and Engage

Join next-generation talent, industry leaders, government representatives, and business innovators to tackle pressing challenges within the hospitality industry. A range of innovation challenges will focus on collaborative problem-solving, blending diverse perspectives to develop groundbreaking solutions that address your business and industry needs. Participate in dynamic workshops, pitch sessions, and networking events designed to foster creativity and drive transformative change across all Program tracks.

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Explore and Engage

Explore on-demand activities and check-in to see exciting mothly experiences! Dive in anytime to keep learning, stay up-to-date, and discover new hospitality insights.

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Customer Excellence

Join the Customer track to elevate your customer service standards and improve guest satisfaction. Participate in interactive sessions on effective feedback mechanisms, personalised guest experiences, and loyalty programs.

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Workforce: Innovation Challenge

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Stocktake & Sustainability

Get focused on getting your back-office and current and future compliance requiremetns in order. Take the chance collaborate with industry leaders to drive environmental responsibility and discover innovative solutions to reduce your ecological footprint.

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Explore and Engage

Explore on-demand activities and check-in to see exciting mothly experiences! Dive in anytime to keep learning, stay up-to-date, and discover new hospitality insights.

Go to Paddl
Kick off Summit

Summit Schedule

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10:00AM - 11:30AM
Program Launch - The Future of Hospitality
2:00PM - 3:30PM
Future-Ready: Innovating Workforce Development
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4:00PM - 5:30PM
The Future of Dining and Hospitality
10:00AM - 11:30AM
Key Indicators to Track Business Performance
2:00PM - 3:30PM
Balancing Workforce Obligations & The Future of Work
6:00PM - 7:30PM
Innovative Strategies for Attracting Customers
10:00AM - 11:30AM
The Role of Technology in Managing Finance & Ops
2:00PM - 3:30PM
Innovating to Attract the Next Generation of Talent
10:00AM - 11:30PM
Turning Disruptions into Opportunities - Supply Chain & Productivity
2:00PM - 3:30PM
Revolutionising Recruitment
2:00PM - 3:30PM
Managing up to date Obligations & Commitments
4:00PM - 5:30PM
Enhancing Customer Engagement

Discover much more in our full Program.

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Program
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