The launch Session sets the stage for the 12-month journey ahead, where industry experts will delve into key Program tracks: Workforce, Sustainability, Finance & Operations, and The Customer. Join the live Panel as they spark discussions and unpack the future challenges and opportunities in hospitality that will shape the in-depth explorations to follow in the upcoming Summit Sessions and 12-month Program content.
In the Workforce Program track, an Interactive Panel explores “Future-Ready: Innovating Workforce Development”, followed by an Innovation Breakout session. Either live or on-demand, Participants will use online collaboration tools to address the question, “How might employers maintain a fit-for-purpose workforce?”
In the Customer Program track, an Interactive Panel explores “The future of Dining and Hospitality”, followed by an Innovation Breakout session. Either live or on-demand, Participants will use online collaboration tools to address the question, “How might we stay ahead of changing customer trends?”
In the Finance & Operations Program track, an Interactive Panel explores “Key Indicators to track business performance”, followed by an Innovation Breakout session. Either live or on-demand, Participants will use online collaboration tools to address the question, “How might we create insightful metrics to track progress?”
In the Workforce Program track, an Interactive Panel explores “Navigating Workforce Obligations & the Future of Work”, followed by an Innovation Breakout session. Either live or on-demand, Participants will use online collaboration tools to address the question, “How might employers provide viable ways to attract professional and skilled talent back into hospitality?”
In the Customer Program track, an Interactive Panel explores “Innovative Strategies for Attracting Customers”, followed by an Innovation Breakout session. Either live or on-demand, Participants will use online collaboration tools to address the question, “How might we reimagine hospitality marketing?”
In the Finance & Operations Program track, an Interactive Panel explores “The Role of Technology in Managing Finance & Ops”, followed by an Innovation Breakout session. Either live or on-demand, Participants will use online collaboration tools to address the question, “How might we harness technology to drive cost out and increase productivity and revenue?”
In the Workforce Program track, an Interactive Panel explores “Innovating to Attract the Next Generation of Talent”, followed by an Innovation Breakout session. Either live or on-demand, Participants will use online collaboration tools to address the question, “How might we attract talent to pursue long term careers?”
In the Finance & Operations Program track, an Interactive Panel explores “Turning Disruptions into Opportunities - Supply Chain Uplift and Productivity”, followed by an Innovation Breakout session. Either live or on-demand, Participants will use online collaboration tools to address the question, “How might we turn adversity into innovative opportunities?”
In the Workforce Program track, an Interactive Panel explores “Revolutionising Recruitment”, followed by an Innovation Breakout session. Either live or on-demand, Participants will use online collaboration tools to address the question, “How might we source top talent for all roles?”
In the Finance & Operations Program track, an Interactive Panel explores “Managing and staying on top of Obligations & Commitments, followed by an Innovation Breakout session. Either live or on-demand, Participants will use online collaboration tools to address the question, “How might we simplify effective business operations?”
In the Sustainability Program track, an Interactive Panel explores “Enhancing Customer Engagement”, followed by an Innovation Breakout session. Either live or on-demand, Participants will use online collaboration tools to address the question, “How might we create new experiences to boost engagement and loyalty?”